I uninstalled Uber Eats three times before I actually deleted my account.
Each time I thought removing the app was enough. It wasn’t. My account sat there with my home address, my saved card, my order history, and my phone number. All still stored on Uber’s servers. All still accessible to anyone who got hold of my login.
The third time I uninstalled it, I also logged into my account through a browser and checked what was still there. Everything. Every late night burrito. Every hungover Sunday morning McDonald’s. Two years of food delivery history mapped to my home address.
That’s when I realised there’s a big difference between deleting an app and deleting an account.
If you’re cleaning up food delivery apps, you might also want to look at cancelling Deliveroo Plus or stopping JustEat Plus while you’re at it. No point paying subscriptions on apps you’re not using.
Quick facts:
⏱️ Time: 5-10 minutes
📱 Where: Uber app or Uber website
💳 Important: Remove your payment card first
📦 Pending orders: Complete them before deleting
⚠️ Uber and Uber Eats share an account: Deleting one deletes both
📅 Updated: March 2026
The Thing Most People Don’t Realise
Uber Eats and Uber (the ride service) share the same account.
One login. One profile. Same card details. Same personal information.
If you delete your Uber Eats account, you also lose your Uber rides account. And vice versa.
Before you delete, ask yourself: do I still use Uber for rides?
If yes, don’t delete the account. Just remove Uber Eats from your phone and remove any saved payment methods you don’t want stored. Your ride account stays intact.
If you don’t use either, delete the whole thing.
Before You Delete: Do These Things First
1. Check for pending orders
If you have food on the way, wait. Deleting mid-order creates a mess. No way to track delivery. No way to report problems. No way to get a refund.
Open the Uber Eats app. Check active orders. Make sure everything is delivered and you’re happy with it.
2. Check for pending refunds
If you reported a missing item or wrong order and haven’t received the refund yet, wait for it to clear. Refund claims against deleted accounts are much harder to resolve.
If you need to request a refund before deleting, do it now. Our guide on Uber Eats refunds covers that process if you need it.
3. Use any Uber credits or promotions
Check your wallet in the app. Any credits, vouchers, or promotional balance disappears when you delete. Uber doesn’t refund these. Use them or lose them.
4. Remove your payment card
Do this before deleting. Even though deletion should remove everything, taking your card out manually first is a cleaner break.
In the Uber Eats app:
- Tap Account (bottom right)
- Tap Wallet
- Tap your saved card
- Tap Remove or Delete
- Confirm
Do this for every saved card. If you have PayPal linked, remove that too.
5. Save any information you need
After deletion, you lose access to:
- Order history
- Past receipts
- Delivery addresses
- Account details
If you need any of this for expense reports, tax records, or personal tracking, screenshot it now.
Method 1: Delete Through the Uber App
This works on both iPhone and Android.
Steps
1. Open the Uber app. Not the Uber Eats app. The main Uber app. Both apps connect to the same account, but the deletion option is easier to find in the main Uber app.
2. Tap Account at the bottom.
3. Tap Settings.
4. Scroll down to Privacy.
5. Look for Delete Account or Request Account Deletion.
6. Tap it.
7. Uber asks why you’re leaving. Pick a reason. Doesn’t matter which one.
8. Confirm your identity. Uber may send a verification code to your phone number or email.
9. Confirm deletion.
10. You should see a message confirming your deletion request has been submitted.
What happens next
Uber doesn’t delete your account instantly. They process the request over several days. During that time:
- Your account is deactivated
- You can’t log in
- You can’t use Uber Eats or Uber rides
- Your profile disappears
Full deletion typically takes up to 30 days. Uber retains certain data for legal and regulatory compliance even after that.
Method 2: Delete Through the Uber Website
If you’ve already uninstalled the app, use the website.
Steps
1. Go to help.uber.com in your browser.
2. Sign in with your Uber account.
3. Search for “delete account” in the help section.
4. Follow the prompts to submit a deletion request.
5. Verify your identity when asked.
6. Confirm.
The website method achieves the same result. Some people find it slightly harder to navigate because Uber’s help pages move things around frequently.
Method 3: Request Deletion Through Uber’s Privacy Portal
Uber has a dedicated privacy request page for data-related requests.
Steps
1. Go to privacy.uber.com.
2. Sign in.
3. Select Delete My Data or a similar option.
4. Follow the prompts.
This route is useful if you want to explicitly frame the request as a data deletion under UK GDPR rather than just an account closure.
Method 4: GDPR Erasure Request by Email
If you want the strongest legal footing, send a formal GDPR request.
Why bother with email when the app works?
Because the app deletion removes your profile and visible data. A GDPR request creates a legal obligation for Uber to erase your personal data from their systems within 30 days, with limited exceptions.
The standard deletion through the app may still leave anonymised or aggregated data in Uber’s analytics. A GDPR request is more thorough.
To: privacy@uber.com
Subject: UK GDPR Article 17 Right to Erasure
Dear Uber Privacy Team,
I am a UK resident requesting erasure of
all personal data associated with my Uber
account under UK GDPR Article 17.
This includes data held by both Uber and
Uber Eats services.
Account email: [your email]
Phone number: [your number]
Full name: [your name]
Please confirm when erasure is complete
and list any data retained with the legal
basis for retention.
You have 30 calendar days to comply.
[Your name]
[Date]\We’ve used this same GDPR approach in our guides for deleting Temu, Shein, and TikTok. It works consistently because it triggers legal obligations companies can’t ignore.
What Data Does Uber Hold on You?
More than you’d think.
Data you gave them directly
- Name
- Email address
- Phone number
- Home address and delivery addresses
- Payment card details
- Profile photo (if you added one)
Data they collected
- Every order you placed (items, prices, times)
- Every delivery address you used
- Every ride you took (routes, times, locations)
- Your device information
- Your IP addresses
- Location data from your phone
- App usage patterns
- How you interact with the app (what you browse, what you search for)
- Rating history (your ratings and ratings given to you)
Data from drivers and couriers
- Driver notes about deliveries to your address
- Courier feedback on your orders
All of this sits on Uber’s servers even after you stop using the app. Uninstalling only removes the app from your phone. The data remains until you explicitly request deletion.
What Happens to Your Uber Eats Account Specifically
Since Uber and Uber Eats share an account, deletion covers both.
After deletion:
- Your Uber Eats profile is gone
- Your order history is gone
- Your saved restaurants and favourites are gone
- Your Uber Eats Pass (if you had one) is cancelled
- Your Uber rides account is also gone
- Your ratings as a passenger/customer are gone
Anything shared with restaurants:
- Restaurants may retain order records independently of Uber
- Your delivery address may exist in a restaurant’s own system
- You’d need to contact individual restaurants separately if this concerns you
In practice, most people don’t bother contacting restaurants. The data they hold is usually just an order record, not a detailed personal profile.
If You Only Want to Stop Uber Eats But Keep Uber Rides
Don’t delete your account. Do this instead:
1. Remove the Uber Eats app
Just uninstall Uber Eats from your phone. Keep the main Uber app for rides.
2. Remove saved payment methods you don’t want stored
Take out any cards you only used for food orders. Keep the one you use for rides.
3. Remove saved delivery addresses
In the Uber app:
- Tap Account
- Tap Settings
- Find saved addresses
- Remove your home address and any delivery addresses
4. Turn off Uber Eats notifications
In your phone settings, disable notifications for Uber Eats specifically. This stops the promotional messages trying to pull you back.
5. Unsubscribe from Uber Eats marketing emails
Open any Uber Eats marketing email. Scroll to the bottom. Click unsubscribe. Choose to unsubscribe from Uber Eats promotions specifically, not all Uber communications.
This approach keeps your ride account clean while removing the food delivery side completely.
Uber One Subscription
If you have Uber One (their subscription service for both rides and Eats), cancel it before deleting.
How to cancel Uber One
1. Open the Uber app.
2. Tap Account.
3. Tap Uber One.
4. Tap Manage Membership.
5. Cancel.
If you delete your account without cancelling Uber One first, the subscription should stop because the account no longer exists. But cancelling it explicitly first is cleaner and avoids potential billing issues.
After Deletion: Full Cleanup
Uninstall both apps
Remove Uber Eats and the main Uber app from your phone.
Remove connected accounts
If you signed up with Google, Apple, or Facebook:
- Google: Check our Google permissions guide to remove Uber from connected apps
- Apple: Settings → Apple ID → Password & Security → Sign in with Apple → find Uber → Stop Using
- Facebook: Check our Facebook tracking guide for connected app cleanup
Clear browser data
If you used Uber’s website:
- Clear cookies for uber.com
- Remove saved passwords
- Clear autofill data
Check for Uber emails
Unsubscribe from any remaining Uber or Uber Eats marketing. If emails continue more than 30 days after confirmed deletion, that’s a GDPR violation reportable to the ICO at ico.org.uk.
Can You Create a New Account After Deleting?
Yes. But with caveats.
Using the same email and phone number
Uber may let you create a new account with the same details after full deletion. But it’s not guaranteed to work immediately. Their system may flag the reuse of a previously deleted account’s credentials.
Using different details
A new email and phone number creates a clean new account with no issues.
What you lose permanently
- All order history
- All ratings
- All saved addresses
- All promotional credits
- All Uber rewards progress
- Your passenger rating (you start fresh)
If your rider rating was good, that’s gone. If it was bad, that’s also gone. Fresh start either way.
Quick Comparison: Food Delivery Account Actions
Since you’re cleaning up food delivery apps, here’s how the major platforms compare:
| Platform | Delete button in app? | Shared with other service? | GDPR email option |
|---|---|---|---|
| Uber Eats | Yes (through main Uber app) | Yes — shares with Uber rides | privacy@uber.com |
| Deliveroo | Limited — contact support | No | dpo@deliveroo.com |
| JustEat | Limited — contact support | No | dpo@just-eat.co.uk |
For Deliveroo and JustEat, if you want to cancel their Plus subscriptions first, we’ve covered Deliveroo Plus and JustEat Plus separately.
Frequently Asked Questions
No. The app is just software on your phone. Your account and all your data stay on Uber’s servers until you request deletion through the account settings or GDPR process.
Yes. They share one account. Deleting one deletes both. If you still need rides, don’t delete the account. Just uninstall the Uber Eats app instead.
Account deactivation happens within a few days. Full data deletion can take up to 30 days. Uber may retain certain data longer for legal and regulatory reasons such as tax records and fraud prevention.
No. Once fully processed, the deletion is permanent. You’d need to create a new account.
Yes. Your passenger rating is gone. If you create a new account later, you start with no rating history.
Use them before deleting. Gift card balances are forfeited on account deletion. Uber doesn’t refund unused gift card credit.
They can retain data required for legal compliance (tax records, fraud investigations, regulatory requirements). But they cannot refuse to delete your general personal data without a valid legal basis. If they ignore your request beyond 30 days, file a complaint with the ICO.
Summary
If you want to delete everything (Uber Eats and Uber rides):
- Complete pending orders and refunds
- Use any credits or vouchers
- Remove saved payment cards
- Delete through Uber app: Account → Settings → Privacy → Delete Account
- Or send GDPR erasure email to privacy@uber.com
- Uninstall both apps
- Remove Uber from Google/Apple/Facebook connected apps
If you only want to stop Uber Eats but keep Uber rides:
- Uninstall Uber Eats app only
- Remove saved delivery addresses
- Remove extra payment cards
- Turn off Uber Eats notifications and marketing
Remember:
- Uninstalling the app is not the same as deleting your account
- Uber Eats and Uber rides share one account
- GDPR gives you legal right to full data erasure
- Cancel Uber One subscription before deleting
Related guides
Cleaning up food delivery apps?
Deleting other accounts?
Protecting your data?
Auditing your subscriptions?
Last updated: March 2026
Uber changed the deletion process? Let us know and we’ll update this guide.