I kept Deliveroo Plus for eleven months longer than I should have.
Every month, £3.49 came out of my account. Every month I told myself I’d order enough to justify it. Most months I ordered once. Sometimes I didn’t order at all. That’s £38.39 I spent on a “free delivery” service for deliveries I mostly didn’t make.
The stupid part? Deliveroo’s standard delivery fee is about £2.49. So even in months where I did order once, I was paying £3.49 to save £2.49. I was literally losing money on the deal.
When I finally cancelled, I realised I’d wasted roughly £25 over the year paying more for Plus than I would have paid in regular delivery fees. Not a fortune. But enough to feel annoyed with myself.
Here’s the quick process so you can stop making the same mistake.
What you need to know:
⏱️ Time to cancel: 2-3 minutes
💷 Cost: £3.49/month (was £2.49 until mid-2025)
📱 Where: Deliveroo app, website, or Apple/Google subscriptions
⚠️ Important: Check who’s billing you first (Deliveroo, Apple, or Google)
🔄 Access after cancelling: Depends on billing method
📅 Updated: February 2026
Check Who’s Actually Billing You (Critical First Step)
Just like with other app subscriptions, Deliveroo Plus can be billed through three different systems. Cancelling in the wrong place means nothing happens and you keep getting charged.
How to check:
Check your bank statement. Look at the last Deliveroo Plus charge:
| Statement Shows | Billed By | Cancel Where |
|---|---|---|
| “DELIVEROO” or “ROO” | Deliveroo directly | Deliveroo app or website |
| “APPLE.COM/BILL” | Apple | iPhone Settings → Subscriptions |
| “GOOGLE PLAY” | Google Play Store → Subscriptions |
Why this matters:
If Apple is billing you and you cancel inside the Deliveroo app, nothing happens. Apple keeps charging you. You have to cancel through Apple’s subscription system.
Same with Google Play. We covered this exact issue in our Google Play Store refund guide — subscriptions billed through Google must be cancelled through Google.
I made this mistake myself with a different app subscription once. Cancelled in the app, thought I was done, got charged for two more months before I realised. Don’t repeat my error.
Is Deliveroo Plus Actually Worth Keeping? (Do the Maths First)
Before you cancel, spend thirty seconds on this. You might confirm your decision or realise it’s actually saving you money.
The calculation:
Deliveroo Plus cost: £3.49/month
Average Deliveroo delivery fee without Plus: £1.49 – £3.99 (varies by restaurant and distance)
Average UK delivery fee: approximately £2.49
Break-even point:
| Orders Per Month | Delivery Fees Without Plus | Plus Cost | Saving/Loss |
|---|---|---|---|
| 0 orders | £0 | £3.49 | -£3.49 (losing money) |
| 1 order | £2.49 | £3.49 | -£1.00 (still losing) |
| 2 orders | £4.98 | £3.49 | +£1.49 (breaking even roughly) |
| 3 orders | £7.47 | £3.49 | +£3.98 (saving money) |
| 4+ orders | £9.96+ | £3.49 | +£6.47+ (definitely worth it) |
If you order twice a month or less: Cancel. You’re losing money or barely breaking even.
If you order three or more times a month: Keep it. You’re saving.
But also consider:
Service fees still apply. Deliveroo Plus removes the delivery fee but NOT the service fee (usually £0.49-£1.99). You’re still paying that on every order regardless of Plus membership.
Minimum order requirements. Some restaurants have higher minimum orders for Plus deliveries. You might end up ordering more food than you need just to meet the minimum.
The psychological trap. Having Plus makes you feel like you should order more to “get your money’s worth.” That extra order you wouldn’t have placed otherwise costs you £15-25 in food. The £2.49 “free delivery” just cost you £20 in unnecessary takeaway.
I fell into this trap constantly. “Well, I’m paying for Plus, might as well order something.” No. That’s exactly what Deliveroo wants.
Method 1: Cancel in the Deliveroo App (Deliveroo-Billed Users)
This only works if Deliveroo is billing you directly (not Apple or Google).
Step by step:
Step 1: Open the Deliveroo app.
Step 2: Tap “Account” (bottom right, person icon).
Step 3: Tap “Deliveroo Plus” (should be near the top of your account page, sometimes shown with a Plus logo or green badge).
Step 4: You’ll see your Plus membership details:
- Current plan
- Next billing date
- Payment method
Step 5: Scroll down and look for “Manage subscription” or “Manage Plus.”
Step 6: Tap “Cancel Plus” or “Cancel membership.”
Step 7: Deliveroo presents retention options:
Screen 1: “Why are you leaving?”
Select a reason. Pick whatever’s honest. This is mandatory but doesn’t affect the cancellation.
Screen 2: “How about a discount?”
They typically offer your next month free or 50% off for 2-3 months. If you’re genuinely done, decline.
Screen 3: “Are you sure?”
Final confirmation. Tap “Yes, cancel” or “Cancel Plus.”
Step 8: You should see confirmation: “Your Deliveroo Plus membership will end on [date].”
Step 9: Screenshot this. The app doesn’t always send a confirmation email reliably.
After cancelling:
You keep Plus benefits until the end of your current billing period. If you paid on the 10th and cancel on the 15th, you have Plus until the next 10th. Then it stops.
Method 2: Cancel on Deliveroo Website
The website method works the same way but some people find it easier to navigate on a larger screen.
Steps:
Step 1: Go to deliveroo.co.uk and log in.
Step 2: Click your profile icon or name in the top right.
Step 3: Select “Account” from the dropdown.
Step 4: Find “Deliveroo Plus” in the account menu.
Step 5: Click “Manage subscription” or “Manage Plus.”
Step 6: Click “Cancel membership” or “Cancel Plus.”
Step 7: Work through the retention screens (same as app method — decline offers, confirm cancellation).
Step 8: Confirmation appears on screen. Screenshot it.
Website advantage:
The website usually sends a cancellation email more reliably than the app. Check your inbox within a few hours. If nothing arrives, check spam.
Method 3: Cancel Through Apple Subscriptions (Apple-Billed Users)
If your bank statement shows “APPLE.COM/BILL” for Deliveroo Plus charges, this is your only cancellation path. The Deliveroo app cannot cancel Apple-managed subscriptions.
On iPhone or iPad:
Step 1: Open Settings (the gear icon, not the Deliveroo app).
Step 2: Tap your name at the top (your Apple ID).
Step 3: Tap “Subscriptions.”
Step 4: Find “Deliveroo” or “Deliveroo Plus” in the list.
Step 5: Tap it.
Step 6: Tap “Cancel Subscription.”
Step 7: Confirm cancellation.
What happens:
Your subscription shows an expiration date. You keep Plus until that date, then it stops and won’t renew.
Verification:
Go back to Settings → Subscriptions. Deliveroo Plus should show “Expires [date]” instead of “Renews [date].”
Method 4: Cancel Through Google Play (Google-Billed Users)
If your bank statement shows “GOOGLE PLAY” for the charge:
Steps:
Step 1: Open the Google Play Store app.
Step 2: Tap your profile icon in the top right.
Step 3: Tap “Payments & subscriptions.”
Step 4: Tap “Subscriptions.”
Step 5: Find “Deliveroo Plus” and tap it.
Step 6: Tap “Cancel subscription.”
Step 7: Select a reason and confirm.
Verification:
The subscription should show an end date. You keep Plus until that date.
If you have any issues with Google Play subscriptions, our Google Play refund guide covers the complete process including contacting support.
Method 5: Contact Deliveroo Support
If none of the above methods work, or if you’re having trouble finding the cancel option:
Live chat (fastest):
Step 1: Open the Deliveroo app.
Step 2: Tap Account → Help → Contact us (or look for a chat icon).
Step 3: Type “Cancel Plus membership.”
Step 4: Work through the chatbot until you reach a human agent.
Step 5: Tell the agent: “I’d like to cancel my Deliveroo Plus membership. My account email is [your email]. Please process the cancellation and confirm.”
Twitter/X:
@Deliveroo — Direct message them. Usually respond within a few hours.
“Hi, I’d like to cancel my Deliveroo Plus membership. Account email: [your email]. Please confirm once done.”
Email:
Not the fastest method for Deliveroo. Their support system is primarily chat-based. But if you want written proof:
Contact through the Help section in the app and request email confirmation of your cancellation.
The Free Trial Trap
Deliveroo regularly offers “1 month free Plus” trials. Here’s how they work and how to avoid getting charged.
How the trap works:
- You sign up for a free trial
- You enter your card details
- After 30 days, you’re automatically charged £3.49/month
- There’s no reminder email before the charge
- Most people forget and pay for months before noticing
The smart approach:
Sign up for the free trial. Immediately cancel. You keep the full 30 days free, and it won’t auto-renew.
How:
- Sign up for the trial
- Immediately go to Account → Deliveroo Plus → Manage subscription → Cancel
- The app confirms: “Your trial will end on [date] and won’t renew”
- Enjoy 30 days of free delivery
- Never get charged
This works the same way as the JustEat Plus free trial — cancel immediately to keep the benefit without the risk.
If your trial already converted to paid:
You won’t get a refund for the first paid month automatically. But you can try:
- Contact Deliveroo support via chat
- Explain you didn’t realise the trial had ended
- Ask for a refund of the first charge
Success varies. If it’s within a few days of the trial converting, they’re usually reasonable. If it’s been three months, less likely.
Deliveroo Plus vs JustEat Plus vs Uber Eats: Which Is Worth It?
Since you’re evaluating whether to keep Deliveroo Plus, here’s how it compares to the competition:
| Feature | Deliveroo Plus | JustEat Plus | Uber One |
|---|---|---|---|
| Monthly cost | £3.49 | £3.99 | £7.99 |
| Free delivery | Yes (most restaurants) | Yes (Plus restaurants only) | Yes (over £15 orders) |
| Service fee removed | No | No | Reduced (not removed) |
| Minimum order | Varies by restaurant | Varies | £15 for free delivery |
| Cancel ease | Moderate | Moderate | Easy |
| Free trial | Usually 30 days | Usually 14-30 days | Usually 30 days |
| Worth it if you order | 3+ times/month | 2+ times/month | 4+ times/month |
My take:
None of them are worth it if you order less than twice a month. And if you’re ordering four or more times a month from delivery apps, the subscription cost is the least of your financial concerns. That’s potentially £60-100 per month on takeaway.
Cancelling Deliveroo Plus was part of a bigger cleanup for me. I also cancelled JustEat Plus and stopped using Uber Eats entirely. Cut my monthly food delivery spend from about £120 to £30. The subscriptions were enabling a habit I didn’t need.
Remove Your Payment Card After Cancelling
Your card stays saved on Deliveroo even after cancelling Plus. This means:
- You can still order (and pay delivery fees)
- If you reactivate Plus accidentally, they charge you immediately
- Your card data stays on their servers
If you want to keep ordering Deliveroo (just without Plus):
Leave your card saved. No action needed. You’ll just pay standard delivery fees.
If you’re done with Deliveroo entirely:
Remove your card:
- Deliveroo app → Account → Payment methods
- Tap your saved card
- Delete or Remove
- Confirm
Then consider whether you want to delete your Deliveroo account entirely. That’s a separate step beyond just cancelling Plus. If you decide to go that route, our account deletion guides cover the process.
What Happens After Cancelling
Access period:
You keep Deliveroo Plus benefits until the end of your current billing period. If you cancel on the 15th but paid on the 10th, you have Plus until the next 10th.
After Plus expires:
- Free delivery disappears
- You see standard delivery fees again at checkout
- Your account works normally otherwise
- Order history and saved addresses remain
- Favourite restaurants stay saved
Deliveroo will try to win you back:
Expect emails within 1-2 weeks:
- “We miss you! Here’s your first month back for £0.99”
- “Exclusive offer: 3 months of Plus for the price of 1”
- “Your favourite restaurants are waiting”
These are sometimes genuinely good deals if you’re re-evaluating. But if you cancelled because you don’t order enough, no discount changes the fundamental maths.
Unsubscribe from marketing emails if you don’t want the temptation: scroll to the bottom of any Deliveroo email → “Unsubscribe” → select “Unsubscribe from all.”
Verify Your Cancellation
Don’t just trust the confirmation screen. Actually check.
Day 1 (today):
- Screenshot your cancellation confirmation
- Check email for written confirmation
- Check the app: Deliveroo Plus section should show “Ending on [date]” or no active membership
Your old billing date:
- Check your bank statement
- No Deliveroo Plus charge should appear
- If you’re charged, contact Deliveroo support immediately with your cancellation proof
One week after your Plus should have ended:
- Open Deliveroo and go to checkout for any restaurant
- You should see standard delivery fees
- This confirms Plus is genuinely inactive
What If You’re Charged After Cancelling
It shouldn’t happen, but if it does:
Billed by Deliveroo:
- Contact Deliveroo support via chat
- Show your cancellation proof
- Request immediate refund
- Usually resolved within 24-48 hours
Billed by Apple:
- Go to reportaproblem.apple.com
- Find the Deliveroo charge
- Select “I didn’t authorise this purchase” or “I’d like to request a refund”
- Apple usually processes within 48 hours
Billed by Google:
- Go to play.google.com → Order history
- Find the charge → Report a problem
- Select refund reason
- Or use chat support (see our Google Play refund guide)
If nobody helps:
Contact your bank. Dispute the charge as “cancelled subscription still billing.” Provide your cancellation proof. Banks handle these routinely.
Can You Rejoin Later?
Yes, anytime.
How to resubscribe:
Open Deliveroo → Account → Deliveroo Plus → Subscribe
Will you get another free trial?
Usually not if you’ve had one before. Deliveroo’s system typically recognises returning users. But they frequently offer discounted comeback rates (£0.99 for the first month, half price for three months, etc.).
Strategy:
Cancel and wait. Within 2-4 weeks, Deliveroo will likely email you a comeback offer significantly cheaper than the standard £3.49. If you actually want Plus back, take the discount rather than resubscribing at full price.
I’ve seen people cycle between cancelling and accepting comeback offers to permanently pay less than £3.49. It works, though it’s a bit of a hassle.
Frequently Asked Questions
No. Deliveroo doesn’t offer partial refunds. Your Plus membership simply runs until the end of the current paid period and then stops. To get maximum value, cancel right after you’ve been charged so you get the full month.
No. Your regular Deliveroo account stays fully active. You can still order, leave reviews, use voucher codes, and access your order history. Plus is just an add-on subscription. Cancelling it only removes the free delivery benefit.
Absolutely. Nothing stops you from cancelling Deliveroo Plus and signing up for JustEat Plus or Uber One instead. They’re completely separate services. Just make sure the maths works out for whichever platform you actually order from most.
This usually means Apple or Google is managing your subscription, not Deliveroo. Check your bank statement to confirm who’s billing you, then cancel through the correct system (iPhone Settings for Apple, Google Play Store for Google).
Most restaurants on Deliveroo participate in Plus, but not all. Some independent restaurants opt out. You’ll see a “Plus” badge on participating restaurants. Without the badge, you pay standard delivery fees even with an active Plus membership. This is another reason Plus might not be saving you as much as you think.
No. Plus is tied to a single Deliveroo account. Each person needs their own subscription. Unlike some streaming services, there’s no family plan or household sharing option.
Deliveroo occasionally offers student-specific Plus pricing (cheaper). Check their current offers through your university email. If you’re ordering frequently from Deliveroo near campus, it might make sense at the discounted student rate. At full price, the same maths applies — you need to order at least 2-3 times monthly.
Summary
To cancel Deliveroo Plus:
- Check who’s billing you (Deliveroo / Apple / Google)
- Cancel in the correct system:
- Deliveroo: App → Account → Deliveroo Plus → Manage → Cancel
- Apple: iPhone Settings → Subscriptions → Deliveroo → Cancel
- Google: Play Store → Subscriptions → Deliveroo → Cancel
- Decline retention offers
- Screenshot confirmation
- Check bank statement on your old billing date
The maths:
- Order 0-1 times/month: Cancel (losing money)
- Order 2 times/month: Borderline (barely breaking even)
- Order 3+ times/month: Keep it (saving money)
After cancelling:
- Benefits continue until billing period ends
- Remove card if you want to stop ordering entirely
- Unsubscribe from marketing emails to avoid temptation
- Wait for comeback offers if you want to rejoin cheaper
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Last Updated: February 2026
Deliveroo Plus UK pricing confirmed: February 2026
Deliveroo changed their cancellation process? Contact us and we’ll update this guide.